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Phil Harrington, Shropshire

12 September 2015

Phil Harrington has run a highly successful Agency Express franchise for over 5 years.  Previously a HGV driver of 18 years Phil found the transition to becoming an Agency Express franchisee a natural and progressive step.

The drive behind his career change was one of wanting to not only run his own business, but to also to maximise his potential to earn a good living.  With a driving history where manual labour was part of the daily requirement Phil found that the van based franchise set up was the perfect venture for him to invest in. So after much investigation in to potential franchises Phil contacted Agency Express via the BFA website.

“I felt confident in the early days of starting my franchise. The Agency Express training and support programme gave me the kick start I needed in getting out there and getting active.”

Throughout the 5 years Phil that has been in business he has not only provided good reliable services he has continually focused on building strong relations, spending time with agents and associates securing friendships and gaining new clients.

“I have a great relationships with my customers, I spend time with them socially take them out as thanks for their business. I think is important to take the time out to get to know who you are working for because that’s what set you aside from the next man.”

During this period Phil has seen his business flourish to new extents.  With his dedication to his franchise coupled the Agency Express comprehensive franchise package and proven business formula Phil is now one of Agency Express’ busiest franchisees.

“The biggest highlight has been making the business a success! My advice to new franchisees would be work at it, be polite and get stuck in.”

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